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Administrator guide

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The Privacy Policy (PdC) is an essential document that explains how an organization collects, uses, stores, and protects users' or customers' personal information.

What is it for?

The Privacy Policy (PdC) describes how an organization collects, uses, stores, and protects users' or customers' personal information.

Adding your own PdC to your platform allows you to clarify for users what information is collected and how it is used. This helps establish a trusting relationship and ensures the confidentiality of user data.

However, it is important to note that simply accepting a PdC is not sufficient to justify multiple purposes based on consent. **Consent must be specific, informed, free, and unambiguous for each purpose of personal data processing.**It must be explicitly requested for each type of processing, and users must be informed of the consequences of their consent (Data Protection Authority).

If you plan to use personal data for multiple purposes, you must obtain specific consent for each purpose while providing transparent information on how the data will be used.

To review Efalia Engage’s privacy policy, visit Privacy Policy

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What information should be included in a privacy policy?

How to add your privacy policy?

To add your privacy policy, follow these steps:

  1. Log in to your administrator account.
  2. Access your Dashboard.
  3. Click on the Settings menu.