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Effective communication is essential for successful collaboration and optimal consultation follow-up. Efalia Engage provides various tools to facilitate these exchanges based on your needs: newsletters, private messaging, and direct communication with contribution authors.
This article explains how to communicate with contribution authors as part of analyzing their projects.
For more information on other communication tools, see the articles Send a newsletter and Manage your messaging.
Who can communicate with a project owner?
All administrators and authorized managers can contact project owners. This is a key method for:
- Suggesting revisions.
- Proposing a phone meeting.
- Reminding them of regulations.
- Requesting clarifications.
How to contact the contribution author?
- In your dashboard, go to the relevant consultation and click on the contribution.
- Click on
Email with the author to view or start an exchange with the author.
- You can also access this page via the contribution actions by selecting
Contact the author.
Step 1: Draft your email
All messages you send appear in the name of your platform. You only need to personalize the content with:
Step 2: Track the author's response
You will receive an email notification if the author replies. You can respond:
- Via your messaging system.