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Administrator guide
1. Configure your platform
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2. Consult
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3. Manage
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4. Analyze
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To collaborate effectively on analyzing a contribution, you have access to internal notes that enable private exchanges between administrators and managers (specialized services, procurement department, etc.).
This feature allows you to collaborate on contributions, messages, or issues efficiently.
How to exchange privately?
- In your dashboard, go to the relevant consultation and click on the contribution.

- Open the
Internal notes
tab.
- Write your message in the text field a

Tip: After publishing an internal note, reassign the contribution to notify the relevant people and request a response (see the article Assign a participation).

- To view replies to a note, click the
View x reply(ies)
button.

- To reply, click
Reply
and enter your response in the field below the initial message.

FAQ
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