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Consultation is an effective approach to involve your community in decision-making to suggest ideas, react to directions, and co-create an action plan on topics of public interest such as cleanliness, ecological transition, or CSR. Unlike participatory budgeting, it is based on a free vote, without budgetary constraints, and can be used for both collaborative or consultative consultations.

This format is ideal for gathering informed opinions, measuring support for an idea, or co-developing projects with your audience.

The Collaborative decisions model consists of four key steps:

Submission: either collaborative, where participants submit their own contributions, or consultative, where the administrator defines proposals.
Analysis: feasibility check of ideas before they are submitted for voting.
Voting: selection of projects by participants.
Results: announcement of final decisions

This guide presents step-by-step success factors for engaging your community and effectively structuring your consultation on the platform.

Case 1: Co-creating an Internal Project

Case 2: Contest

Case 3: Strategic Consultation

Case 4: Service or Product Improvement