Verifying residence is an essential tool to ensure that participants in a consultation meet specific geographical criteria. It guarantees the legitimacy of contributions while enhancing the relevance of results.

Verifying participants’ residence allows you to:

Target a specific population: for example, residents of a particular neighborhood, city, or region.
Ensure the legitimacy of contributions: by ensuring that only participants living in an eligible area take part in the consultation.
Adapt the verification method: depending on the level of security and accuracy required, verification can be carried out in different ways:

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Which documents are accepted?

Here’s a list of commonly used documents to confirm a participant’s residence:

Electoral roll
Address declared by the participant
Recent utility bills (electricity, gas, water, landline or mobile phone)
Pay slips
Home insurance certificate (fire, rental risks, or liability)
Electoral card
Tax notice

These documents must be recent, clear, and legible to be considered valid.

How to collect proof of address?

Collecting proof of address is a manual process requiring the intervention of a consultant. Here are the general steps:

Activate the service: Contact your consultant to set up the residence verification feature.
Submission by participants: When participating, users upload a digital copy of their proof of address via the dedicated interface.
Document validation: Submitted documents are manually verified by an administrator or a dedicated team.

This process ensures rigorous validation while adapting to the specific needs of your consultation.